CONTACT INFORMATION
Last updated: January 2026
We’re always happy to hear from you. Whether you have a question about your order, need assistance with sizing, or would like to share feedback, the Urban Allure team is here to help with professionalism and care.
✉️ Customer Support
For questions related to orders, products, shipping, or general inquiries, please contact us at:
We aim to respond within 24–48 business hours.
🕒 Working Hours
Monday to Friday: 9:00 AM – 6:00 PM (GMT)
Saturday & Sunday: Closed
Messages received during weekends or public holidays will be answered on the next business day.
📦 Order Assistance
To help us assist you faster, please include the following in your message:
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Full name
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Order number
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Photos of the item (if applicable)
🌍 Operating Regions
Urban Allure proudly serves customers in:
United Kingdom • United States • Canada • Australia